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City of Surprise, Arizona

Today in Surprise
Council approves recipients of Community Outreach Program funds
Six community organizations to share in $50,000 to benefit Surprise. Read more...
Cookies & Crafts with Santa Dec. 20
For ages 3-9. Register early to reserve your space! Read more...
ADOT: Grand Avenue restrictions at 303 underway
Loop 303 sound wall construction also set to begin. Read more...
ADOT to host Open House on 303/Grand interchange project
303/Grand Ave details will be provided by ADOT
More News >>
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Important Change in the Utility Bill Payment Options:

Beginning in December 2014, the city's utility billing contractor American Water will begin an important upgrade to its electronic payment processes as part of a conversion to a new billing system. If you have previously registered to pay your water, wastewater, and sanitation bills using Electronic Funds Transfer (EFT), you must reregister on the new American Water website to continue to pay with this option. The new website,, will be available on December 15 for re-enrollment. Please contact American Water with any questions by calling 1-888-300-3569 or emailing

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16000 N. Civic Center Plaza   Surprise, AZ 85374   City Hall Hours: Monday - Friday; 8am - 5pm
Phone: 623.222.1000  |  TTY: 623.222.1002  |  Phone Directory
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