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Transportation Information

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Street Maintenance

Street Maintenance Information
Street Sweeping - A Service of Public Works

- For residential street: once a month.
- Arterial and Collector Streets: every two weeks.
- City owned parking facilities: once a month
- Responds to sweep material spills: within 24 hours
Street Sweeping Schedule
Watch Surprise in 5 Learn more about Street Maintenance.
Watch Surprise in Five.
Pavement Preservation Program

An annual program in which identified city streets receive appropriate applications to lengthen the lifetime of the street surface. Click for more info about the Pavement Preservation Program.

- Seal coat schedule
- Resurfacing schedule
Streetlight Repair

All streetlight outage service requests can be made by calling the City's service request 222-CARE system or through the 222-CARE  online service request under Public Works- Engineering.

Be prepared to report the pole number. The number is located on the pole, about six feet off the ground and is usually six digits or more.

You can also report a streetlight outage by visiting the APS Outage Center.
Storm & Monsoon Safety Tips

Information and tips for monsoon and storm safety. In the event of weather-related flooding, the Public Works Department provides sand and bags to residents. Click here for storm/monsoon safety tips and sandbag pickup locations.
Sandbag Pickup Locations

The Surprise Public Works Department provides sand and bags free of charge to Surprise residents in the event of flooding.
  • The sand and bags will be located at the following locations (view online map | PDF map), following a major rain event, in which flooding may occur:

    3 Star Park , 15825 N. Jerry Street
      (South Side Parking Area off of Jerry Street)
    - Bell Road Lake (south side), 15105 W. Bell Road
    - South Plant (north gate), 11401 N. 136th Avenue
    - Water Well site, 16849 W. Jomax Road
    - Westgate city facility, 13430 W. Westgate Drive
    - Ashton Ranch Water Supply Facility,
      15151 W. Greenway Road
    - Old City Hall recycle bin site, 12425 W. Bell Road
    - Fire Station 302 recycle bin site, 18600 Reems Road
    - DreamCatcher Park recycle bin site, 14534
      W.Tierra Buena
    - Next to Villanueva Center, 15616 N. Hollyhock St.
  • NOTE: Residents are asked to bring their own shovel to fill the bags. Anyone needing assistance should call Public Works at 623.222.6000.

    Designated Public Works crews will be on call 24 hours a day during the monsoon and after any major storm events to check for an remove downed trees and debris, clear clogged storm drains and to assist residents in flooded areas.

Report a Problem

For Street Repairs / Sidewalks / Traffic Signal / Signs
Call us: 623.222.6000 or
submit a service request online

Public Works Department
16000 N Civic Center Plaza
Surprise, AZ 85374

Phone: 623.222.6000
Fax: 623.222.6001

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Defining Vibrant, Southwest Living
16000 N. Civic Center Plaza   Surprise, AZ 85374   City Hall Hours: Monday - Friday; 8am - 5pm
Phone: 623.222.1000  |  TTY: 623.222.1002  |  Phone Directory
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