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2012 National Citizens Survey


The City of Surprise is a great place to live! According to the 2012 National Citizens Survey, 93% of residents say they would recommend Surprise as a place to live!


Here are just a few of the areas in which Surprise outperforms peer surveyed cities:

• Recommend living here
• Overall cleanliness
• Quality of new development • Sanitation & recycling service
• Senior Services • Safe community
• Great place to retire • Sewer service/Storm drainage
• Street repair, cleaning & lighting
• Openness /Acceptance toward diverse backgrounds



The survey also revealed areas in which the City can improve:

• Cultural amenities • Youth Services
• Open Space Preservation
• More entertainment & retail options
• Transportation (more east-west crossings; public transit)


Want to see for yourself?

Please select one of the following links….

2012 National Citizens Survey- City of Surprise
Report of Open-ended Question
Benchmark Report and Peer Cities List
Geographic Subgroup Comparison Report
NCS Summary Report


More than 1,000 randomly-selected Surprise households received this year’s survey. The response rate was 32%, considered average for this type of survey, with a margin of error of plus/minus 5%.

The City of Surprise appreciates the residents’ time in participating in this survey.



Official Seal of Surprise, AZ
Defining Vibrant, Southwest Living
16000 N. Civic Center Plaza   Surprise, AZ 85374   City Hall Hours: Monday - Thursday; 7am - 6pm
Phone: 623.222.1000  |  TTY: 623.222.1002  |  Phone Directory