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  1. Home

  2. About

    1. About Surprise
      1. City Facts & History
      2. Visit City Hall
      3. Connect / Contact
        1. Ask Council a Question
        2. View the City Department Directory
        3. HOA Community Contacts
        4. Useful Numbers
      4. City News Feed
      5. City Events
      6. Surprise TV
      7. Surprise Live View
      8. State of the City
      9. Community Survey
      10. Our Future: General Plan
    2. Visiting Surprise
      1. Surprise Visitor's Guide
      2. Arts & Culture
      3. Explore Surprise Tourism Site
      4. Parks & Recreation
      5. Xeriscape Demonstration Garden
    3. Website Accessibility
      1. Contact Us
    4. Copyright Notices
    ▲ Back to Top

  3. Government

    1. City Council
      1. Meetings, Agendas & Minutes
        1. Watch "Council Conversations" Shows
        2. Council Meeting Public Comment Form
      2. City Council Strategic Plan
      3. Office of the Mayor - Kevin Sartor
        1. About the Mayor
        2. First 100 Days
        3. Mayor Newsletters
        4. Contact the Mayor
      4. District 1 - Nick Haney
        1. About Nick Haney
        2. District 1 Neighborhoods
        3. District 1 Newsletters
        4. Connect
      5. District 2 - Earle Greenberg
        1. About Earle Greenberg
        2. District 2 Neighborhoods
        3. District 2 Newsletters
        4. Contact
      6. District 3 - Patrick Duffy
        1. About Councilmember Duffy
        2. District 3 Neighborhoods
        3. District 3 Newsletters
        4. Contact
      7. District 4 - Johnny Melton
        1. About Councilmember Melton
        2. District 4 Neighborhoods
        3. District 4 Newsletters
        4. Contact
      8. District 5 - Vice Mayor Jack Hastings
        1. About Vice Mayor Hastings
        2. District 5 Neighborhoods
        3. District 5 Newsletters
        4. Contact
      9. District 6 - Chris Judd
        1. About Chris Judd
        2. District 6 Neighborhoods
        3. Contact
        4. District 6 Newsletters
      10. City Council Expenditure Reports
      11. Council District Maps
      12. 2023 Redistricting
        1. Timeline & Public Meetings
        2. Maps, Data & Input
        3. Redistricting Advisory Committee
        4. FAQs
      13. Proclamation Request
      14. Event Request
      15. Council Subcommittees
    2. Boards & Commissions
      1. City Audit Committee
      2. Arts & Cultural Advisory Commission
      3. Board of Trustees
      4. Building & Construction Review Board
      5. Parks & Recreation Advisory Commission
      6. Veterans, Disability & Human Services Commission
        1. Community Legend Awards Program
        2. Vet Fest
      7. Honoring an Exceptional Leader Task Force
      8. Judicial Selection Advisory Commission
      9. Library Advisory Commission
      10. Marley Park Community Facilities District
      11. Municipal Property Corporation Board
      12. Personnel Appeals Board
      13. Planning & Zoning Commission
      14. Public Safety Retirement Commission
      15. Redistricting Advisory Committee
      16. Vacancies & Application Process Information
    3. AZ Open Meeting Law
    4. City Meeting Agendas
    5. Municipal Code
    6. Departments
      1. Arts, Culture & Library Department
        1. Art & Culture
          1. About
          2. Art in Public Places
            1. Percent for Art
            2. Public Art Collection
              1. A Hero
              2. Always There, Always Ready
              3. All in a Day’s Work
              4. Be Yourself, Find Your Crowd
              5. Bloom Where You’re Planted
              6. Bounce and Swing
              7. Brian’s Story
              8. Confluencia
              9. Courage Walk 308
              10. Firetruck 304
              11. Full Equinox
              12. Heritage Tree
              13. Leaf Benches
              14. Learning Tree
              15. Life in Arizona
              16. May Peace Prevail on Earth
              17. Nature Unwinding
              18. Oracle
              19. Regina Well Memorial Bench
              20. Revitalized Roots
              21. Public Safety Evidence & Readiness Center Art Wall
              22. Quilt of Life
              23. Reflections of Surprise
              24. “Summer Oasis” Basketball Court
              25. Surprise 60th Anniversary History Wall
              26. Surprise!
              27. Swimming with Porpoises & Splash
              28. The 5 C’s of Arizona
              29. The Nature of Public Service
              30. Three Reptiles
              31. Top Knot
              32. Totem
              33. Traffic Cabinet Art
              34. Vaya con Dios
              35. We are the Past, Present, and Future of Surprise
              36. Wind in the Wilderness
          3. Arts & Cultural Advisory Commission
          4. Artist Calls
          5. Events & Programs
            1. Art Tours
            2. Speaker Series
            3. City Hall Gallery
            4. LIVE at Asante
            5. Lunchtime Theater
          6. Grants
          7. Vista Study
        2. Surprise Public Library System
        3. Library Transition FAQ
        4. Mayor's Literacy Challenge
      2. City Attorney
        1. Civil Division
        2. Criminal Division
        3. Victim Services
        4. AZ Open Meeting Law
        5. City Codes
        6. City Meeting Agendas
        7. Public Records Requests
      3. City Manager
        1. Annual Budget
        2. Government Relations
          1. Legislative Agendas
          2. Comment on Legislative Bills
        3. National Community Survey
        4. Performance Dashboards
        5. Valley Benchmark Cities Annual Trend Report
      4. City Auditor
        1. Audit Committee
        2. External Quality Control Review
        3. Internal Audit Plans
        4. Internal Audit Reports
        5. Report Waste, Fraud & Abuse
          1. Internal Audit Waste, Fraud & Abuse Form
      5. City Clerk
        1. City Council Information
          1. Meet the City Council
          2. City Meeting Agendas, Minutes & Media
          3. Council Quorum Agenda
          4. Council Meeting Public Comment Form
          5. Open Meeting Law
          6. Invocation Policy
          7. Proclamation Request
        2. Boards, Commissions & Committees
        3. City Clerk Services
          1. Passport Services
          2. Public Records Requests
          3. Lobbyist Forms
          4. City Historian
            1. Surprise History Project
            2. Surprise Women's Heritage Trail
        4. Elections
          1. City Elections
          2. Political Committees
          3. Find Your Polling Location
          4. Voting Information
          5. Election Financial Statement
        5. Municipal Code
      6. City Court
        1. About Surprise City Court
        2. Access & Fairness
          1. Language Access Plan (LAP)
          2. Surprise Accessibility Statement
        3. Court Security
        4. Court Calendar
        5. Civil Traffic Offenses
          1. Defensive Driving Program
        6. Criminal Offenses
        7. Case Management Guidelines
        8. Compliance Assistance Program (CAP)
        9. Electronic Devices
        10. File A Motion
        11. Fines & Restitution
          1. FARE Payments
          2. Fines & Restitution Calculator
        12. Forms & Guides
        13. Jury Duty
        14. Legislation Changes
        15. Protective Orders
        16. Records Request
        17. Teen Court
        18. Victims Services
      7. Community Development
        1. Building Inspections & Plan Review
          1. Ask a Building Code Question
          2. 2018 I-Code Adoption Process
          3. Currently Adopted Building Codes
        2. Code Enforcement
          1. Rental Properties
          2. Sober Living Homes
        3. Department Calendar
        4. Permits & Applications
          1. Self-Certification Building Permit Program
          2. Temporary Use/Special Event Permits
            1. Fireworks Safety
        5. Planning & Zoning
          1. Development Ordinances & Design Standards
            1. Desert Rural Zoning District
              1. Desert Rural FAQs
              2. Meetings & Presentations
              3. Helpful Links
              4. Helpful Terms
            2. Design Guidelines
            3. Planning Design Guidelines
            4. Planned Area Developments (PAD)
            5. Surprise Heritage District
          2. Development & Zoning Maps
          3. General Plan 2040
          4. Meetings, Hearings & Workshops
          5. Planning & Zoning Meeting Comment Form
          6. Zoning Verification Letter
        6. Resources & Reports
          1. Building Design Criteria
          2. Commercial Project Reports
          3. Municipal Code
      8. Economic Development
        1. Community Profile
        2. About Surprise
        3. Business Roundtable
        4. Community Jobs
          1. Open Community Jobs
          2. Employers: Submit a Job
            1. Posting Process & Guidelines
            2. Submit a Community Job
            3. Business Licensing Info
          3. City of Surprise Careers
        5. Surprise Career Development Scholarships
        6. Site Selection
          1. Surprise City Center
          2. Demographics
          3. Incentives
          4. Development Areas
          5. Opportunity Zones
          6. Reports, Forms & Brochures
        7. AZ TechCelerator
        8. Small Business
          1. Small Business Form
          2. Small Business Assistance
          3. Business Licensing
          4. Business FAQs
          5. SizeUp Small Business Tool
        9. SizeUp Small Business Tool
        10. Shop Surprise
        11. Surprise ED Socials
        12. Canada & Arizona Economic Impact
      9. Emergency Management
        1. Emergency Preparedness Tips
        2. 2021 Hazard Mitigation Plan Update
      10. Finance
        1. Citywide Fee Schedule (PDF)
        2. Utility Billing & Rates
          1. Start / Stop Utilities
          2. Utility Annual Prepay Option
          3. Utility Rates Information
        3. Development Impact Fees
        4. Procurement
          1. Surplus Property / Online Auctions
          2. Purchase Order Terms & Conditions
          3. Gifts & Gratuities
          4. Forms / Manuals
        5. Annual Budget / Capital Improvements Plan
        6. It's Your Money
        7. Tax Information
          1. Government Property Lease Excise Tax (GPLET)
          2. Property Tax
          3. Transaction Privilege Tax
          4. Use Tax
        8. Business Licensing
          1. Business License Online Portal
          2. Business License Search
          3. Business License Application & Supplemental Forms
          4. Business License Fees
          5. Business License Resource List
          6. Business License FAQs
          7. Newly Issued Business Licenses List
        9. Bond Information
          1. 2017 Bond
            1. Bond Projects & Status
              1. Public Safety Evidence & Readiness Center
              2. Police Training Facility
              3. Permanent Fire Station 304
              4. Fire Station 308
              5. Land for Future Fire / Police Station & Park
              6. Public Works Operations Facility
              7. Waddell Road
              8. Greenway Road
              9. Litchfield Road
              10. Pavement Preservation Project
            2. Bond Issuance
            3. Bond Procurement & Bids
          2. 2023 Bond
            1. Transportation Projects
            2. Public Safety Projects
            3. Tax Impact
        10. Reports, Studies & Plans
          1. Annual Budget / Capital Improvement Plan
          2. Annual Comprehensive Financial Report
          3. Annual Expenditure Limitation Report
          4. Annual Report for Impact Fees
          5. Biennial Development Impact Fee Audit
          6. Development Impact Fee Study
          7. Highway User Revenue Fund Report
          8. Investment Reports
          9. Sales & Use Tax Reports
          10. Single Audit Reports
        11. Policies, Procedures & Guidelines
          1. Budget Amendment Policies & Procedures (PDF)
          2. Comprehensive Financial Management Policies (PDF)
          3. CFD Policy Guidelines & Application Procedure
          4. City of Surprise Investment Policy (PDF)
          5. City of Surprise Refund Policy (PDF)
          6. External Grant Policy & Application Procedure (PDF
      11. Fire-Medical Department
        1. About Surprise Fire-Medical
          1. History
          2. Fire Stations
          3. Fire-Medical Statistics
          4. Become a Firefighter
          5. Get Involved
        2. Administration
          1. About Chief Espie
          2. CFAI Accreditation
          3. Fire-Medical Strategic Plan
          4. Insurance Services Office Rating (ISO)
          5. Documents & Forms
          6. Public Safety Master Plan
          7. Records Request
          8. Fire User Fees
        3. Operations
          1. Fire Operations
            1. Calling 911
            2. Drone Program
            3. Fire Prevention
              1. Fire Prevention Business Contact Form
              2. Fire Code Amendments
              3. Fire Code Violations for Businesses
              4. Fireworks Use & Sale Information
              5. Prevention Resources
              6. Technical Advisories
          2. Emergency Medical Operations
            1. Ambulance Service
            2. Treat & Refer
              1. About Treat & Refer
              2. Treat & Refer Billing
            3. Lifepak15 Heart Monitors
          3. Training
        4. Community Outreach & Services
          1. Camp Ignite
          2. Car Seats
          3. Community Safety Classes
          4. Crisis Response
            1. Volunteer Process
          5. Fire Cadet Program
          6. Free Blood Pressure Screening
          7. Lock Box Program
          8. On Deck
          9. Ride Along Program
          10. Safety Information
          11. Station Tours & Safety Education Events
            1. Kids Corner
          12. Vial of Life
        5. Customer Survey
      12. Government Relations
      13. Human Resources
        1. Directory
        2. Benefits
          1. Benefits Open Enrollment
          2. Benefits Forms
          3. Benefit Plan Information
            1. Medical
            2. Pharmacy
            3. Dental
            4. Vision
            5. Flexible Spending Accounts
            6. Group Life Insurance
            7. Additional Life Insurance
            8. Employee Assistance Program (EAP)
            9. Paid Medical Leave
            10. Aflac Supplemental Insurance
          4. Careers
          5. Compensation
          6. Employee Discounts
          7. Enroll or Change Benefits
            1. Domestic Partner Benefits
            2. Eligible Dependent
            3. Qualified Life Events
          8. Mental Health Resources
          9. Retirement Plans (ASRS & PSPRS)
            1. 457 Deferred Compensation Plans
            2. 401(a) Deferred Compensation Plan
          10. Paid Time Off / Compensation
            1. Observed Holidays
            2. Other Paid Leave
            3. Longevity / Cost-of-Living Pay
          11. Separating Service
          12. Substance Abuse Assistance
        3. Careers
          1. City Attorney Recruitment
          2. Equal Employment Opportunities
          3. Job Openings
          4. Fire-Medical Recruiting
          5. Police Chief Recruitment
          6. Police Recruiting
          7. SERVICE in Surprise
        4. Compensation
        5. Craig Tiger Act
        6. Employee Policy Manual
        7. Employee Self-Service
        8. E-Verify
        9. Perform (PE)
        10. Risk Division
        11. Volunteer
      14. Human Service & Community Vitality
        1. City of Surprise Public Transportation
        2. Community Engagement
          1. Block Party Trailer
          2. City Academy
          3. Community Grants
            1. Community Outreach Program
            2. Neighborhood Grant Program
          4. My Neighbor Magnets
          5. Resources for Homeowners Associations (HOAs)
            1. Resources for HOAs from Water Resource Management
            2. HOA Classes
            3. HOA Community Contacts
          6. Surprise Day of Service
          7. Youth Services
            1. City Court Academy
            2. Surprise Youth Justice Project
            3. Surprise Youth Scholarship Program
            4. Summer Youth Internship Program
        3. Homeless Services
          1. Homeless Resources
          2. Surprise Solution Quarterly
        4. Housing Services
          1. Fair Housing / Analysis of Impediments
          2. Housing Grant Programs
            1. CAPER
            2. Community Development Block Grants (CDBG)
            3. Consolidated Plan
            4. Neighborhood Stabilization Program
          3. Housing Programs
            1. Fair Housing
            2. Heritage at Surprise Affordable Housing Project
            3. Housing Rehabilitation Programs
            4. Tenant-Based Rental Assistance
        5. HSCV Events
          1. MLK Day of Celebration
          2. SciTech Festival
          3. Vet Fest
        6. Surprise Community and Resource Center
        7. Public Disability Information
          1. Veterans, Disability & Human Services Commission
          2. Deaf, Late-Deaf & Hard-of-Hearing Programs
          3. Useful Links
          4. People-First Language Proclamation
          5. Accessibility Statement
        8. Reports & Documents
        9. Resource Center
          1. Community Action Program (CAP)
          2. Early Childhood Development
          3. Employment Services
          4. Veteran Resources
          5. West Valley Veteran Success Center
        10. Senior Services
          1. Enrichment Classes
          2. Fitness for Seniors
          3. Lunch Program
          4. Programs & Activities
          5. Senior Center Memberships
        11. Volunteer & Internship Opportunities
      15. Information Technology
      16. Marketing & Communications
        1. SurpriseTV
        2. Surprise Progress Magazine
        3. Telephone Directory
        4. National Community Survey
          1. 2018 National Citizen Survey
          2. 2015 National Citizen Survey
          3. 2012 National Citizen Survey
          4. 2010 National Citizen Survey
        5. Privacy Policy
        6. Social Media Policy
      17. Police Department
        1. About Surprise Police
          1. Leadership Team
          2. CALEA Accreditation
          3. Structure
        2. Commendations & Complaints
        3. Community Outreach & Services
          1. Community Outreach
            1. Citizen Patrol
            2. Community Camera Registration
            3. e-Bikes & e-Scooters
            4. G.A.I.N night
            5. Motorcycle Safety Class
            6. Neighborhood Watch
            7. Police Cadets Program
            8. Ride-Along
            9. Risk Assessment Program
            10. Senior Safety
              1. We Care
            11. S.P.E.E.D Program
            12. Vacation Watch
          2. Department Services
            1. Animal Care & Control
              1. External Resources
              2. Animal Care & Control Staff
              3. Be a Responsible Pet Owner
              4. Coyotes
            2. Fingerprinting
            3. Hiring an Off-Duty Officer
            4. Impounded Vehicle
            5. Prescription Drug Drop-Off
            6. Unclaimed Property
            7. Victim Services
              1. Victim Assistance Resources
        4. Join the Team
          1. S.P.E.E.D. Program
        5. Police Department Policies
        6. Report a Crime Online
          1. Start a Report
        7. Records, Forms & Reports
          1. Public Safety Master Plan
          2. Records Requests
          3. Sex Offender Registry
          4. Statistics & Maps
          5. Vehicle Accident Reports
        8. Submit a Tip
      18. Parks & Recreation
        1. Parks & Recreation Calendar
        2. Special Events
          1. Eggstravaganza
          2. Independence Day
          3. Sparkling Surprise
          4. Surprise Party
          5. Veterans Day Parade
        3. Parks & Recreation Advisory Commission
        4. Online Registration
        5. Recreation Times
        6. Adaptive Recreation
          1. Buddy Sports
          2. Buddy Volunteer / Coach
          3. Special Olympics
          4. Classes & Events
          5. DreamCatcher Park
        7. Aquatics
          1. Pool Hours and Fees
          2. Swim Lessons
          3. Aqua Aerobics
          4. Online Registration
          5. USA Swim Team
          6. Swim & Dive Teams
          7. Pool Rentals & Parties
          8. Lifeguard / Swim Instructor Training
          9. Adaptive Aquatic Programs
          10. Summer Pool Jobs
        8. Parks & Facilities
          1. Dog Parks
          2. Libraries
          3. Municipal Pools
          4. Park Rules & Regulations
          5. Recreation Centers
          6. Surprise Stadium
          7. Tennis & Pickleball Courts
        9. Special Interest Classes
        10. Sports Programs
          1. Youth Sports
            1. Sports Camps & Classes
            2. Tee-Ball
            3. Youth Baseball
            4. Youth Basketball
            5. Youth Flag Football
            6. Youth Kickball
            7. Youth Soccer League
            8. Youth Softball
            9. Youth Tennis
            10. Youth Volleyball
            11. Youth Volleyball Rec+
          2. Adult Sports
            1. Adult Basketball
            2. Adult Kickball
            3. Adult Co-Ed Volleyball
            4. Adult Flag Football
            5. Adult Softball
            6. Adult Tennis
            7. Senior Softball
            8. Free Agent List
          3. Open Gym
          4. Tennis & Racquet Complex
          5. Online Registration
        11. Tennis & Racquet Complex
          1. Tennis Lessons
          2. Pickleball Lessons
          3. Racquetball Lessons
          4. Tennis & Racquetball Memberships
        12. Surprise Sundancers
        13. Youth & Teen Programs
          1. Early Civic Engagement Initiatives
          2. Police Cadets Program
          3. Sierra Montana Recreation Center
          4. Surprise Youth Council
          5. Teen Volunteer Program
          6. Youth Scholarship Packet
          7. Youth Sports
        14. Youth Licensed Programs
          1. Break Camps
          2. Tot Time
      19. Public Works
        1. Request a Service
        2. Monsoon Safety
        3. Trash & Recycling
          1. Keep It Beautiful, Surprise!
          2. Online Service Request
          3. Collection Schedule
          4. Recycling
            1. Recycling Best Practices
          5. Collection Tips
          6. Cleanup Events
          7. Household Hazardous Waste
          8. Bulk Trash Information
          9. Suspend Collection Service
          10. Roll Off Services
          11. Other Services
        4. Engineering
          1. Engineering Development Standards
          2. Land Survey Division
            1. Geodetic Survey Control Map
          3. Civil Plan Review, Permitting & Fee Information
          4. Civil Engineering Inspections Division
          5. Street Light Improvement District (SLID)
            1. SLID Application
          6. Helpful Links
          7. Uniform Video License
      20. Sports & Tourism
        1. Explore Surprise
        2. Special Events
        3. Spring Training
        4. Surprise Stadium
        5. Tennis & Racquet Complex
        6. Tourism Fund
      21. Transportation
        1. About the Transportation Department
        2. Adopt-A-Street
        3. Barricade Permit Procedures
        4. City Wide Traffic Count
        5. Road Projects & Traffic Restrictions
        6. City of Surprise Public Transportation
          1. RideChoice & Paratransit Program
            1. Surprise Park & Ride
            2. Valley Metro Bus Service
            3. Valley Metro Service Information
          2. Surprise Park & Ride
          3. Valley Metro Commute Solutions
          4. Metro Area Biking Paths
          5. ADA Complaint Procedures
        7. Studies, Projects & Reports
          1. Intelligent Transportation Systems Strategic Plan
          2. I-11 & Intermountain West Corridor Study
          3. MAG 2019 Transportation Survey
          4. Major Transportation Projects
            1. US 60 / Loop 303 Project
        8. Street Maintenance
          1. Pavement Preservation Program
            1. Frequently Asked Questions
        9. Other Agency Resources
          1. ADOT
          2. MCDOT
        10. Helpful Information
        11. Civil Engineering Links
        12. Transit Feasibility Study
        13. Restricted Parking Zones
        14. Safe Routes to School
        15. Truck Parking
      22. Water Resource Management
        1. Utility Billing & Rates
          1. Start / Stop Utilities
          2. Utility Annual Prepay Option
          3. Utility Rates Information
        2. Drinking Water
          1. Advanced Water Meter Project
          2. Drinking Water Quality Reports
          3. Find your Drinking Water Provider
          4. Arsenic in Drinking Water
          5. Lead and Copper
        3. Drought Resiliency & Preparedness
        4. Water Conservation
          1. Resources for Educators
          2. Conservation for Kids
          3. Water Conservation Links
          4. Water Saving Plant Guide
          5. Landscape Watering Guidelines
          6. Resources for HOAs
          7. Xeriscape Demonstration Garden
          8. Plumbing Support Grant
        5. Recycled Water
          1. The Purple Recycled Water packet
          2. Regulatory Links
        6. Wastewater
          1. Be G.R.O.S.S.
            1. Fat, Oil, Grease (FOG)
          2. Dental Effluent Guidelines
          3. Pool Maintenance
          4. Pretreatment
            1. Residential Pretreatment
            2. Commercial Pretreatment
            3. Industrial Pretreatment
            4. Inspections
          5. Recycled Water
          6. Recharge
          7. Sewer Blockage Information (PDF)
          8. Water FAQs
        7. Stormwater
          1. Stormwater Management Program
          2. Pollution Prevention for Home Owners
          3. Pollution Prevention for Business
          4. Construction Site Requirements
          5. Report a Problem
          6. Storm Water Structures
          7. Stormwater Utility
          8. Pool Maintenance
        8. Cross-Connection / Backflow
          1. Backflow Prevention Owner Information
          2. Dye Testing Procedures
          3. Backflow Assembly Testers
        9. Standards & Applications
        10. Water & Wastewater Guidelines
        11. Water Policies
        12. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Community Programs for HOAs
        13. Water Master Plans
        14. Water FAQs
        15. Got a Question / Issue?
    7. Staff Directory
      1. Arts, Culture & Library Staff
      2. City Attorney Staff
      3. City Auditor Staff
      4. City Clerk Staff
      5. City Court Staff
      6. City Manager Staff
      7. Community Development Staff
      8. Economic Development Staff
      9. Finance Staff
      10. Fire-Medical Staff
      11. Government Relations Staff
      12. Human Resources Staff
      13. Human Service & Community Vitality Staff
      14. Information Technology Staff
      15. Marketing & Communications Staff
      16. Parks & Recreation Staff
      17. Police Staff
      18. Public Works Staff
      19. Sports & Tourism Staff
      20. Transportation Staff
      21. Water Resource Management Staff
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  4. Residents

    1. Service / Utility Finder (My Surprise Address)
      1. Service Requests (My Surprise App)
    2. Trash & Recycling Information
      1. Trash & Recycling
      2. Trash & Recycling Collection Schedule
      3. Bulk Trash Pickup
      4. Residential Waste Cleanup Events
      5. Household Hazardous Waste
      6. Prescription Drug Drop-Off
      7. Trash / Recycle Can Replacement
    3. Water
      1. Utility Billing
      2. Start / Stop Utilities
      3. Drinking Water
      4. Wastewater
      5. Stormwater
      6. Water Conservation Programs
    4. Code Enforcement (Submit a violation)
    5. Court
      1. City Court
      2. Make a Court Payment
      3. Court Records
      4. Court Forms
      5. Defensive Driving Program
    6. Neighborhood Resources
      1. Block Party Information
      2. HOA Community Contacts
    7. Assistance Programs
      1. Surprise Resource Center
      2. Housing Repair & Purchase Assistance
      3. Rent & Utility Assistance
    8. Police & Fire-Medical
      1. Fire-Medical Department
      2. Police Department
      3. Fingerprinting
      4. Vacation Watch
      5. Neighborhood Watch
      6. Animal Control
      7. Car Seat Inspections
    9. Flood Protection & Resources
      1. Free Sandbags / Monsoon Safety
      2. Preparedness Tips
    10. Arts, Culture & Library
      1. Arts & Culture
      2. Libraries
    11. Parks, Recreation & Classes
      1. Parks & Recreation
      2. Parks & Facilities
      3. Aquatics
      4. Tennis & Racquet Complex
      5. Adaptive Recreation
      6. Sports
      7. Register for Sports & Classes
    12. Transportation Resources
      1. Transportation & Traffic Engineering
      2. Traffic Restrictions
      3. Public Transit
      4. Pavement Preservation
    13. News & Information
      1. City News Feed
      2. City Event
      3. Email Notifications
      4. Progress Magazine
      5. Social Media
      6. Surprise TV
    14. Disability Information & Resources
    15. Senior Services
    16. Veteran Resources
    17. Youth & Teen Programs
    18. Passport Services
    19. Volunteer
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  5. Business

    1. Bid Opportunities
    2. Business Licensing
    3. City Code
    4. Data Services
    5. Economic Development Services
      1. AZ TechCelerator - Business Incubator
      2. Economic Development Department
      3. Community Profile
      4. Site Selection
      5. Small Business
    6. Permits & Inspections
      1. Community Development Department
      2. Permits & Applications
      3. Building Inspections & Plan Review
      4. Temporary Use / Special Event Permit
    7. Planning & Zoning
      1. Development Ordinances & Design Standards
      2. General Plan
      3. Maps
      4. Zoning Verification Letter
    8. Tax Information
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  6. How Do I...

    1. Apply For
      1. Board Positions
      2. Building Permits
      3. Business Licenses
      4. Employment
      5. Passports
    2. Contact
      1. Departments & Staff
      2. Useful Organizations
    3. Engage
      1. Contact My Council Member
      2. Get City Email News / Newsletters
      3. Follow City Social Media
      4. Watch / Attend a City Council Meeting
      5. Volunteer
    4. Find
      1. Code of Ordinances
      2. Visitor Information
      3. My Trash / Recycling Day
    5. Pay
      1. Pay my utility bill
      2. Pay court / traffic fines
    6. Report
      1. Code Violations
      2. City Street, Signal & Light Issue
    7. Sign Up For
      1. Defensive Driving Program
      2. Recreation Classes & Programs
      3. Voter Registration
      4. Day of Service Events
      5. Water Conservation Workshops
      6. Water / Trash Services
    8. Submit
      1. Fine & Restitution Payment
      2. Fraud, Waste & Abuse Reports
      3. Public Comments
      4. Records Requests
    9. City News
    10. City Calendar
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  7. Feature Links

    1. Public Notices
    2. Census 2020
    3. Surprise City Center
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